Browsing Category: BDC Profitability

  • howhighisyourbar

    5 Parts of an Outsourced Service BDC Difficult to Replicate In-Dealership

    Blog Article posted in DrivingSales. By Rob Canales, VP of Product Development, Traver Connect When it comes to the Customer Experience (CX) delivered by your Service BDC, most dealers feel pretty strongly that a traditional, small Service BDC can be done well in-house, get the job done, and for a decent price.  Right?  Let me ask …

    July 24, 2018